Terms & Conditions

1. Acceptance of These Terms

These Terms of Service (“Terms”) govern access to and use of the website, digital properties, and services made available by BERNARDO PRANTZ PIN PRODUCAO CINEMATOGRAFICA LTDA, operating globally as Woow (“Woow,” “we,” “our,” or “us”).

By accessing our website, submitting an inquiry, requesting a quote, engaging our services, or otherwise interacting with us in connection with a project, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services.

 

2. Eligibility and Business Use

Our website and services are intended primarily for professional, commercial, and business-related use.

By using our website or engaging our services, you represent and warrant that:

  • you are at least the age of legal majority in your jurisdiction;
  • you have the legal authority to act on behalf of yourself or the entity you represent;
  • any information you provide is accurate, current, and complete;
  • you will use our services only for lawful and authorized purposes.

 

If you are acting on behalf of a company, agency, or other organization, you represent and warrant that you are authorized to bind that entity to these Terms.

 

3. Nature of Services

Woow is a custom creative production and consulting studio. Our services may include, without limitation:

  • creative strategy;
  • concept development;
  • audiovisual production;
  • motion, design, and direction;
  • sound, voice, and related production support;
  • AI-assisted, software-assisted, or computationally assisted workflows;
  • consulting, supervision, refinement, and delivery of commissioned creative outputs.

 

All services are provided on a project-by-project, scope-specific, and custom-priced basis unless expressly stated otherwise in a separate written agreement.

Nothing on this website constitutes:

  • a fixed-price catalog;
  • a universal subscription commitment;
  • a standardized deliverable promise;
  • a guaranteed turnaround time;
  • or a standing offer to perform a project on fixed commercial terms.

 

All work is bespoke unless expressly documented otherwise in writing.

 

4. Quotes, Proposals, and Project-Specific Agreements

Any quote, proposal, estimate, scope document, statement of work, invoice, order confirmation, email acceptance, or client agreement issued by Woow forms part of the governing commercial relationship for the relevant project.

In the event of any conflict between these Terms and a signed project-specific written agreement, statement of work, or custom contract, the project-specific written agreement shall control to the extent of the conflict.

Quotes, estimates, and proposals may be:

  • time-limited;
  • conditional;
  • based on the information available at the time issued;
  • revised, withdrawn, or updated before formal acceptance.

 

5. No Universal Delivery Timelines

Because our work is creative, bespoke, and scope-dependent, delivery timelines are not universal and are not fixed by these Terms.

Any production timeline, milestone schedule, review window, delivery estimate, or turnaround expectation:

  • is determined per project;
  • depends on scope, complexity, technical feasibility, revision volume, client responsiveness, third-party dependencies, and operational load;
  • must be defined, if at all, in project-specific written documentation.

 

Unless expressly agreed otherwise in writing, all timing references are estimates only and may change in response to creative, technical, legal, operational, or client-driven factors.

 

6. Client Responsibilities

To enable proper performance, the client agrees to:

  • provide lawful, accurate, and complete project information;
  • provide timely approvals, feedback, source materials, and instructions;
  • secure and maintain all permissions, licenses, rights, releases, and consents required for any materials supplied to Woow;
  • ensure that all claims, statements, references, endorsements, likenesses, and materials submitted for inclusion are lawful and authorized;
  • respond in a timely manner when action, approval, clarification, or confirmation is required.

 

Woow shall not be responsible for delays, inefficiencies, failed outcomes, rework, or additional cost arising from:

  • incomplete or contradictory instructions;
  • delays in approvals;
  • inaccurate information;
  • missing assets;
  • assets supplied without proper legal authorization;
  • client-side changes in objective or scope after work has commenced.

 

7. Scope, Revisions, and Change Orders

All work is performed in accordance with the agreed scope.

Unless otherwise stated in project-specific documentation:

  • revisions are limited to the revision framework described in the applicable proposal, quote, or contract;
  • changes that materially alter the original brief, add deliverables, expand formats, introduce new scenes, require substantial re-rendering, or otherwise exceed the agreed scope constitute a change of scope;
  • changes of scope may require additional fees, revised timelines, and written approval before work proceeds.

 

Woow is under no obligation to provide unlimited revisions, indefinite rework, or repeated re-interpretation beyond the agreed scope.

 

8. Client Approvals Are Final

When the client approves any deliverable, draft, milestone, concept, storyboard, render, script, design direction, or other project stage in writing (including by email or other documented electronic communication), that approval shall be treated as final for that stage.

Once a stage is approved:

  • the approved stage is deemed accepted;
  • subsequent changes may be treated as a revision request, change order, or new scope item;
  • Woow is not required to reverse completed work or absorb downstream rework without additional compensation.

 

Failure by the client to timely review or respond may, where reasonable notice has been given, be treated as a project delay, pause, or deemed acceptance for scheduling purposes.

 

9. Fees, Billing, and Payments

Fees are determined on a project-by-project basis based on scope, complexity, commercial usage, technical requirements, labor, specialist involvement, tooling, vendor costs, production risk, and related operational factors.

Unless otherwise stated in a project-specific written agreement:

  • invoices are due according to the payment terms stated in the applicable proposal, invoice, or contract;
  • work may require an upfront deposit, booking fee, setup fee, production retainer, milestone payment, or full prepayment;
  • Woow may suspend work, delay delivery, withhold deliverables, or pause project access if payment is late or outstanding.

 

Where production has already begun, amounts paid for scheduling, setup, specialist allocation, rendering allocation, reserved production capacity, or other committed operational resources may be non-refundable to the extent permitted by applicable law and subject to the relevant project documentation.

The client remains responsible for applicable taxes, transfer fees, intermediary bank charges, foreign exchange fees, and similar transaction-related charges unless otherwise agreed in writing.

 

10. Cancellations, Pauses, and Abandonment

If a client cancels, pauses, materially delays, or abandons a project:

  • Woow may invoice for all work completed up to that point;
  • Woow may invoice for time reserved, resources allocated, and non-recoverable operational or third-party costs already incurred;
  • any refundable balance, if any, shall be governed by the applicable written agreement and applicable law;
  • project timelines and delivery priorities may be lost and may need to be rescheduled.

 

Extended inactivity, repeated non-response, or prolonged approval delays may be treated as a project pause or abandonment after reasonable notice.

Woow reserves the right to reallocate production slots, resources, and scheduling where a project becomes inactive or commercially impracticable to continue on the original schedule.

 

11. Use of Advanced Tools, Software, and AI-Assisted Workflows

Woow may use advanced software systems, computational tools, machine learning-assisted workflows, automation, synthetic media pipelines, and other production technologies as part of delivering commissioned services.

The use of such tools does not diminish the strategic, supervisory, editorial, technical, or commercial value of the services provided. Woow’s services include, among other things:

  • interpretation of the brief;
  • curation;
  • refinement;
  • direction;
  • quality control;
  • commercial judgment;
  • and workflow orchestration.

 

Because certain tools may involve generative, probabilistic, or non-deterministic outputs:

  • outputs may vary between renders, versions, or generation attempts;
  • exact frame-for-frame or render-for-render duplication may not always be technically possible;
  • third-party engines may interpret the same instructions differently over time;
  • outputs may require reasonable iteration and technical adjustment.

 

Unless expressly agreed in writing, normal generative variation, platform drift, rendering variance, or non-identical technical output shall not by itself constitute breach, defect, or grounds for unlimited free rework.

 

12. Third-Party Platform and Tool Dependencies

Certain services may depend on third-party platforms, software vendors, rendering engines, APIs, hosting providers, payment providers, or communication systems.

Woow is not responsible for disruptions, outages, deprecations, policy changes, tool failures, latency, changed model behavior, pricing changes, or access restrictions imposed by third-party providers.

Where third-party systems materially affect performance, schedule, or feasibility, Woow may:

  • revise timelines;
  • propose substitutions;
  • modify workflow structure;
  • or suspend the affected portion of the work until a commercially reasonable path is available.

 

13. Intellectual Property in Client-Provided Materials

The client retains ownership of materials the client lawfully provides to Woow, subject always to any third-party rights that may apply.

By submitting any material to Woow, the client grants Woow a limited, non-exclusive, worldwide, royalty-free license, for the duration reasonably necessary to perform the project and related support, to:

  • receive;
  • store;
  • reproduce;
  • adapt;
  • format;
  • process;
  • modify;
  • and use such materials

 

solely as reasonably necessary to:

  • evaluate the request;
  • provide the services;
  • create, revise, render, and deliver the project;
  • maintain reasonable internal records, backups, and workflow continuity;
  • comply with contractual, legal, accounting, tax, and operational obligations.

 

The client represents and warrants that it has all required rights, permissions, releases, and legal authority necessary to provide such materials and authorize Woow’s use of them for the intended project.

 

14. Deliverables: License Structure (Not a Blanket Promise of Universal Copyright Ownership)

Unless a separate written agreement expressly states otherwise, deliverables are provided under a license framework and not as a blanket legal guarantee of exclusive, universal, automatic, or jurisdiction-independent copyright ownership.

Subject to full payment and continued compliance with these Terms, Woow grants the client a:

  • worldwide;
  • perpetual;
  • commercially usable;
  • revocable only upon material breach of these Terms or the applicable project agreement;
  • non-exclusive, unless expressly stated otherwise in writing;
  • non-transferable except as reasonably necessary for the client’s internal business operations

 

license to use the final approved deliverables for the client’s intended commercial, branding, marketing, advertising, promotional, internal, and business purposes.

This framework is intended to provide broad practical usage rights while recognizing that treatment of software-assisted, AI-assisted, composite, or hybrid-created outputs may vary depending on jurisdiction, human contribution, toolchain, and applicable law.

No statement on this website or in these Terms shall be interpreted as a guarantee that every deliverable is automatically entitled to absolute, exclusive, or registrable copyright protection in every country.

If the client requires:

  • an exclusive assignment;
  • expanded transfer rights;
  • source files;
  • layered working files;
  • editable project files;
  • raw generation files;
  • internal prompts;
  • custom IP allocation;
  • or broader transfer language,

 

those rights must be separately negotiated and expressly documented in writing.

 

15. Source Files, Raw Files, and Internal Production Assets Not Included by Default

Unless expressly stated otherwise in a separate written agreement, the following are not included by default in any project delivery:

  • source files;
  • editable project files;
  • raw renders;
  • layered compositions;
  • internal workflow documents;
  • prompts;
  • node graphs;
  • setup files;
  • internal templates;
  • proprietary production architecture;
  • raw or intermediary working materials.

 

By default, Woow’s obligation is limited to delivery of the final agreed output(s) in the format(s) expressly included in the applicable scope.

If the client wants editable files, open project files, source assets, or transfer of internal production materials, that must be specifically priced, approved, and documented in writing.

 

16. Woow Background IP and Reserved Rights

Woow retains all right, title, and interest in and to its pre-existing and independently developed materials, systems, and know-how, including without limitation:

  • methods;
  • processes;
  • internal prompts;
  • templates;
  • systems;
  • libraries;
  • frameworks;
  • production structures;
  • operational logic;
  • non-client-specific assets;
  • and internal documentation.

 

Except for the limited client-facing license expressly granted for paid final deliverables, nothing in these Terms transfers ownership of Woow’s background intellectual property or internal production systems.

 

17. Third-Party Materials, Fonts, Stock, Plugins, and Licensed Components

Deliverables may incorporate or depend on third-party materials, stock assets, fonts, plugins, libraries, software environments, platforms, or vendor-generated outputs.

Where third-party components are involved:

  • use remains subject to the rights, restrictions, terms, and availability imposed by the applicable third party;
  • Woow cannot grant rights greater than those lawfully available under the relevant third-party license;
  • ongoing future compatibility or access cannot be guaranteed.

 

If a project requires specific commercial licensing (for example, premium fonts, stock media, software rights, music rights, distribution rights, or special platform licenses), those rights and costs may need to be separately obtained, separately documented, or passed through to the client.

 

18. Portfolio, Case Studies, and Public Display Rights

Unless expressly prohibited in a separate written agreement, and always subject to confidentiality obligations, Woow may display non-confidential project materials for reasonable self-promotional purposes, including:

  • portfolio display;
  • website showcases;
  • case studies;
  • showreels;
  • pitch decks;
  • awards submissions;
  • social media posts;
  • and business development materials.

 

This right is limited by the following safeguards:

  • Woow will not knowingly publish materials that are confidential, unreleased, embargoed, restricted, or contractually designated as private;
  • Woow will not disclose sensitive internal strategy, credentials, or private business information;
  • Woow will not use materials in a manner that is materially misleading;
  • where a project is expressly subject to NDA, no-portfolio treatment, ghost production, white-label treatment, or a written publicity restriction, that written agreement shall control.

 

As a practical baseline, Woow’s portfolio use should be limited to materials that are:

  • final approved deliverables;
  • already public;
  • or reasonably non-confidential unless otherwise agreed in writing.

 

19. Testimonials, Reviews, Client Names, and Trademarks

If a client provides a review, testimonial, quote, endorsement, logo authorization, or similar promotional permission, the client represents that the statement is truthful and that the client has authority to grant the relevant permission.

Woow may use such materials for legitimate promotional purposes only where:

  • the use is truthful and not materially misleading;
  • the statement is not deceptively altered;
  • the use complies with applicable law;
  • and no written restriction prohibits such use.

 

Woow is not obligated to publish any review or testimonial. Nothing in these Terms requires a client to provide one.

 

20. Confidentiality (Baseline Website Standard)

Woow will use reasonable care not to disclose confidential information provided by a client in connection with a project, except:

  • as necessary to perform the services;
  • to approved personnel, contractors, or service providers with a legitimate need to know;
  • as required by law;
  • or as expressly authorized by the client.

 

This clause provides a baseline confidentiality standard only. If stricter confidentiality obligations are needed, including bespoke NDA terms, embargo terms, or publicity restrictions, those should be addressed in a separate written agreement.

 

21. Client Responsibility for Final Use, Claims, and Regulatory Context

The client is solely responsible for the final use of deliverables after delivery, including:

  • claims made in advertisements, campaigns, or public communications;
  • regulated-industry usage;
  • required disclaimers or disclosures;
  • legal compliance in the jurisdictions where the deliverables are published, distributed, or used;
  • obtaining legal review where necessary.

 

Unless a signed written agreement expressly states otherwise, Woow does not independently verify all factual, legal, scientific, medical, financial, regulatory, or jurisdiction-specific claims supplied by the client.

If the client chooses to use deliverables with:

  • misleading claims;
  • unlawful endorsements;
  • unsubstantiated promises;
  • prohibited regulated statements;
  • or unauthorized representations,

 

the client bears responsibility for that use, except to the extent a specific issue arose directly from Woow’s independent unauthorized insertion of such content.

 

22. Prohibited Uses

You may not use our website or services:

  • for unlawful, infringing, deceptive, fraudulent, abusive, or defamatory purposes;
  • to request or facilitate content that violates intellectual property rights, privacy rights, publicity rights, confidentiality obligations, or platform policies;
  • to impersonate any person or entity or misrepresent authorization;
  • to submit materials you do not have the legal right to use;
  • to create unlawful deepfakes, misleading impersonations, fraudulent endorsements, or deceptive commercial content;
  • to interfere with the operation, security, or integrity of our website, systems, or business operations.

 

Woow reserves the right to refuse, suspend, limit, or terminate service where a request presents legal, ethical, reputational, operational, or technical risk.

 

23. No Legal, Financial, Tax, or Regulatory Advice

Any strategic, structural, creative, or production-related guidance provided by Woow is offered as part of a creative and commercial services relationship and does not constitute legal, tax, accounting, financial, investment, or regulatory advice.

Clients remain responsible for obtaining their own qualified legal and professional advice where necessary, including with respect to:

  • advertising law;
  • consumer protection;
  • regulated industry rules;
  • intellectual property clearance;
  • rights of publicity;
  • platform compliance;
  • disclosures;
  • and jurisdiction-specific legal obligations.

 

24. Disclaimers

To the maximum extent permitted by law:

  • the website and services are provided on an “as is” and “as available” basis;
  • Woow does not guarantee uninterrupted website access, platform continuity, or universal compatibility with all third-party systems;
  • Woow does not guarantee that any deliverable will achieve any specific business, legal, reputational, financial, or marketing outcome unless expressly stated in a signed written agreement.

 

Without limiting the foregoing, Woow does not guarantee:

  • campaign approval by advertising platforms;
  • monetization approval;
  • account approval or reinstatement;
  • any specific conversion rate, ROI, ROAS, CTR, CAC, LTV, lead volume, or sales result;
  • audience response, virality, ranking, distribution, or organic reach.

 

Creative outputs, market reactions, platform decisions, business results, and audience behavior depend on many factors outside Woow’s control.

 

25. Limitation of Liability

To the maximum extent permitted by applicable law, Woow shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation:

  • lost profits;
  • lost revenue;
  • lost opportunities;
  • reputational harm;
  • business interruption;
  • campaign underperformance;
  • account restrictions imposed by third parties;
  • loss of goodwill;
  • loss of data;
  • or downstream commercial losses.

 

To the maximum extent permitted by law, Woow’s total aggregate liability arising out of or relating to the website, the services, or these Terms shall not exceed the total amount actually paid to Woow for the specific project or service giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

 

26. Indemnification

You agree to defend, indemnify, and hold harmless Woow, its affiliates, contractors, officers, employees, directors, and representatives from and against any claims, demands, actions, proceedings, liabilities, losses, damages, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • your breach of these Terms;
  • materials, assets, data, likenesses, or instructions supplied by you;
  • your violation of law;
  • your infringement or alleged infringement of third-party rights;
  • your unauthorized, deceptive, unlawful, or improper use of deliverables after delivery;
  • your failure to secure proper rights, releases, permissions, or approvals.

 

27. Force Majeure

Woow shall not be liable for any delay, suspension, failure, or disruption caused by events beyond its reasonable control, including without limitation:

  • acts of God;
  • natural disasters;
  • fire;
  • flood;
  • war;
  • terrorism;
  • civil unrest;
  • labor disputes;
  • government action;
  • internet outages;
  • hosting failures;
  • power failures;
  • cyber incidents;
  • third-party platform outages;
  • API failures;
  • software deprecations;
  • service provider interruptions;
  • or failures of external infrastructure.

 

Where reasonably possible, Woow may attempt to mitigate the effect of such events, but no force majeure event shall constitute breach for the period reasonably affected.

 

28. No Agency, Partnership, Employment, or Fiduciary Relationship

Nothing in these Terms, and no course of dealing between the parties, creates or shall be construed to create:

  • a partnership;
  • joint venture;
  • employment relationship;
  • agency relationship;
  • fiduciary relationship;
  • franchise;
  • or other legal relationship beyond an independent contractor commercial engagement.

 

Neither party has authority to bind the other unless expressly stated in a signed written agreement.

 

29. Electronic Communications and Validity of Digital Approvals

You consent to transact and communicate with Woow electronically where legally permitted.

Unless applicable law requires a different form, communications, approvals, notices, acceptances, confirmations, scope approvals, revision approvals, and commercial acknowledgments made through:

  • email;
  • written messaging;
  • electronic signatures;
  • project systems;
  • or other documented electronic means

 

may be treated as valid and enforceable business communications.

The parties may rely on such records as evidence of approval, instruction, authorization, or acceptance.

 

30. Suspension and Termination

Woow may suspend, limit, refuse, or terminate access to the website or services, with or without notice where reasonably necessary, including where:

  • you breach these Terms;
  • payment is overdue;
  • the requested work presents legal, ethical, compliance, or reputational risk;
  • required cooperation or approvals are not provided;
  • continued performance is technically impossible, commercially impracticable, or operationally unreasonable.

 

Termination or suspension does not affect:

  • accrued payment obligations;
  • rights already granted subject to payment;
  • confidentiality obligations;
  • IP protections;
  • disclaimers;
  • indemnities;
  • liability limitations;
  • or any provisions intended by their nature to survive termination.

 

31. Website Content and Informational Materials

All text, structure, branding, layouts, graphics, non-client-specific visuals, content architecture, and other original materials on this website are owned by Woow or used with permission unless otherwise stated.

You may not reproduce, republish, scrape, copy, frame, extract, distribute, or commercially exploit website content without prior written permission.

Any case studies, samples, process descriptions, examples, portfolio displays, or informational content on this website are provided for general informational and promotional purposes only and do not create a binding offer, guaranteed scope, or guaranteed result.

 

32. Governing Law and Dispute Framework

These Terms shall be governed by the law specified in the applicable project agreement, if any.

If no project-specific written agreement specifies governing law, then the governing law and dispute venue shall be determined by Woow in a commercially reasonable manner connected to the engagement, to the extent permitted by applicable law and without regard to conflict-of-law principles.

Before initiating formal proceedings, the parties agree to attempt good-faith business resolution.

Where a project-specific written agreement specifies a court, arbitration framework, jurisdiction, or dispute mechanism, that agreement shall control.

 

33. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted or, if necessary, deemed severed to the minimum extent required, and the remaining provisions shall remain in full force and effect.

 

34. No Waiver

No failure, delay, or partial exercise of any right, remedy, or enforcement by Woow shall operate as a waiver of that right or any other right.

Any waiver must be express and in writing to be effective.

 

35. Entire Website-Level Framework

These Terms constitute the baseline public legal framework governing use of the website and general engagement with Woow, together with any policies expressly incorporated by reference.

They do not replace project-specific contracts. Where stronger, more specific, or custom commercial terms are required, the signed written agreement, proposal, statement of work, NDA, invoice terms, or other project-specific document shall supplement these Terms and, where applicable, prevail over them.

 

36. Changes to These Terms

Woow may update these Terms from time to time to reflect changes in business operations, service models, technology, legal obligations, or risk controls.

When we do, we will revise the “Last Updated” date above. Material changes may also be communicated through the website or by other reasonable means where appropriate.

Continued use of the website or continued engagement with our services after updated Terms become effective may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

 

37. Contact Information

For legal notices, service questions, rights inquiries, or business communications, contact:

Email: contact@woow.tv
Corporate Entity: BERNARDO PRANTZ PIN PRODUCAO CINEMATOGRAFICA LTDA
Operating Name: Woow

 

38. Final Interpretation

These Terms are intended to function as the public legal framework for website use and baseline business engagement with Woow.

They are meant to reduce ambiguity, define the legal structure of general interactions, and protect both Woow and its clients at the website level. Where a specific project requires more detailed protection, the applicable written project agreement should be used to define and refine the exact commercial, legal, operational, and intellectual property structure for that engagement.

 

Last Updated: March 2026